BOOKING GUIDE

ONLINE RESERVATION
Making an online reservation is easy. Just complete the reservation form or Booking Details and send it to us. As soon as we receive your request we will reply to all requests within 48 hours.

For  bookings made via online, e-mail or phone, upon confirmation, guests are required to pay 50% a non refundable deposit. All payments shall be made in cash to any of the Bank accounts below:
       
        I.    Name of Bank     :  
               Account Holder  :   
               Account No         :   

  
        II.    Name of Bank    :   
               Account Holder  :   
               Account No         :   

Booking guarantee with credit card information or fund transfer required after your booking has confirmed from us. This can be done using your credit card by printing a copy of the debit authority, completing your card details, signing the form and WhatsApp to:

Yati (0198023549)
Rahim (0135967686)
Email – yatihomestaykedah@gmail.com

Note: The company has right to change without prior notice.

CONFIRMATION
We will send you a confirmation letter upon payment via e-mail. This confirmation letter can then be presented upon check-in to your host family or our representatives.

CANCELLATION POLICIES
If your plan change or you need to cancel your reservation, please let us know as early as possible, so that we can arrange new plans for you.

Notification of cancellations/amendments can be accepted via letter, fax, or e-mail only but they will not be guaranteed.

The following scale of charge will be applied depending on the time when the notification of cancellation is received.

If notification of cancellation is received after sending the confirmed voucher: RM 50-nett will be charged for our service charge fee.

PRIVACY POLICY
Our company is serious and committed to safeguard the privacy and integrity of your personal information. Our website is designed to provide you with our service in a secure and convenient manner. We do not and will not distribute your personal information to any third parties.

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